Unfortunately, there are no in-person options for riders. One of the best ways to get customer service as a driver is to visit an Uber Greenlight hub. Find in-person support at a local Uber Greenlight hub Always call 911 first if your situation requires police, firefighters, or a medical team. The number isn't advertised readily so that the call line isn't exploited.
Quick tip: In the case of an emergency, Uber has a Critical Safety Response Line (80) for drivers. As some users have reported problems with, for example, drivers refusing to approach their doorways with the food, this is a feature to keep an eye on.If you are a driver, you can contact Uber from the app. On the more muddy side, UberEATS drivers can be reviewed as well, but this uses a system of thumbs up versus thumbs down, as opposed to Uber's more detailed driver reviewing process. From a price range provided in dollar designs, to mouth-watering images of each restaurant's food, EATS looks, feels and works like a well-designed dining app. Things have changed since then: the app knows how to present restaurants to diners. One thing that is for sure, however, is that the app itself is no slouch.Īlthough originally EATS was integrated with the Uber app itself, perhaps to increase adoption, it was out-of-the-way, and more to the point, it looked more like an in-house operation with a sparse menu and more fresh fruit or water than meals. The specifics of the service UberEATS provides might tickle your fancy or have you doing a double-take, depending on how you dine. The end result is that you should never find yourself eating lukewarm pizza or a worn-down cake, but it may not be from your favorite restaurant. EATS's drivers then focus on fast delivery. Depending on what a restaurant serves, it might be available closer or farther from its location. Instead, you will see restaurants that are closer by. On EATS, you won't find the dizzying array of options you might see on other apps. So how else does it compete? Simple: it has a niche.
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